On Cloud 5 Women's Taupe/Bronze

All orders come with free shipping and duty included, so the price you see is the final price you pay.

There are no hidden charges or additional fees, giving you a worry-free shopping experience.

We offer a 30-day return policy. Returns are accepted if the shoes are in original condition—unused, undamaged, and without any signs of wear that would affect resale value.Please return the shoes in their original packaging and ensure they are free of visible use.If these conditions are met, simply contact our customer service team within 30 days of delivery to start a return or exchange, and we’ll be happy to assist you.

We own our manufacturing facility in Vietnam, where we produce a high volume of shoes, especially during peak seasons.To thank our customers for their support, we offer factory-direct shipping on select products.By eliminating middlemen and reducing overhead costs, we’re able to provide more competitive prices without compromising on quality.

Our standard delivery time is approximately 7 to 12 business days after your order has been processed and shipped.We ship quickly—orders are typically processed and dispatched within 1 to 3 business days.Please note that delivery times may vary slightly depending on your location and seasonal demand (e.g. holiday periods).Once your order is on its way, you’ll receive a tracking number to monitor the progress anytime.